A dedication to complete customer satisfaction is our top priority. Here's what our customers have to say:
During a crisis, (I had a leak/flood) this company really came through for me!! They were attentive to my needs, they were quick to respond, and their staff, (Doug G, my service man, and Jennifer) were polite, informative, and thorough. I would highly recommend Varsity, and plan on using them for many years to come! You should feel proud!
I had a leak under my kitchen sink and my sister referred me to Varsity. I was extremely pleased with everyone I dealt with in this company. Jennifer who set up my appointment was courteous and explained in detail what my service call would involve. I was extremely pleased with the field service agent, Don Oakes. Don was courteous and explained what repairs were necessary and promptly and efficiently completed the job. I was happy with the price I was quoted as I thought it was fair. I would definitely recommend Varsity to friends and family for all plumbing problems.
Orlando and Santiago, field technicians, were professional, polite, and very thorough. Orlando patiently explained the type of repair we need. He made sure all our questions were answered, and we were very confident with his knowledge and expertise with the type of repair we need.
Don came to my home to fix a leak in the wall. He was very professional and courteous. He could see how upset I was with what had happened and went out of his way to put me at ease. I would recommend him and Varsity to anyone!!
Service for a major water leak in our main water pipe was excellent and technicians were courteous and knowledgeable. We would like to commend RYAN, Garrett, David, and Sean. It was a big job done expertly . Don't forget Jennifer who was very efficient on the phone. HER JOB IS NOT AN EASY ONE - I'VE BEEN AT AN HVAC CO. FOR 25 YEARS!!!!
Doug was very courteous and professional. I highly recommend Doug and Varsity Plumbing for all your plumbing needs. I have been using them for many years and have never had a problem. When I call with an issue they come quickly and resolve problems efficiently.
I have had a contract with Varsity for the past 5 years. They have helped me with several emergencies and were quick to come and solve every single issue. They were very professional and no matter what, or when I had a problem, they made me feel like I was their top priority. They are very reasonable on pricing and everyone was super polite. They made absolutely sure I was satisfied with the final result. If I could give more than 5 stars, I would!
Very professional and courteous service. They went beyond their service and pointed out some problems that existed in our new home that we would have never known. Thank you, Doug Gellaity, and will continue to use your service and highly recommend.
William came to diagnose a possible slab leak with our heating system pipes and spent time checking everything before telling us based on his inspection and testing of the boiler that he found no leak. He offered us several options if in fact ever did have a slab leak. Excellent knowledge and customer service. Explained everything and then we went ahead and paid for a service on the boiler. Well done William and Varsity!
Varsity is an amazing company - their customer service is top notch (friendly, courteous and always call to inform you when the technician will arrive), and their technicians are friendly, courteous, and so respectful, as well as professional. Linda in the office is delightful, and our technician Don was so courteous and thorough. We have had such awesome experience with this company!
The entire company, from receptionist to service provider to president are very professional and respectful. I was very impressed with the variety of services they provided to my elderly parents. Plus they responded very quickly. It is nice to have piece of mind for my parents, who like to stay very warm. Thank you!
We were so very fortunate to meet the owner and work with their team this week, at a training that provides us all with the best practices and tools, to provide our customers with exceptional service. This team of professionals is highly motivated and very focused on continuing their education and training, to not only better themselves and the experience they provide, but also to operate an exceptional company with the upmost honesty and integrity. Thank you for taking the time to share with us this week. If you are looking for the BEST company, your search is over!! They are by far, the BEST!
We had a leak in our hot water heater that was 20 years old and leaking all over the garage. We called and requested a price quote and Varsity showed up the next morning with all the available options pricing and the new hot water heater in tow if we chose to use them (which we did) ! The team was extremely informative, professional and clean. I would recommend Varsity to anyone who is seeking a professional job very well done.
In addition to the Long Island metro area we offer Plumbing services for the following communities: Huntington Station, Bay Shore, Hempstead, Massapequa, and more.